Urban Tactical is a supplier of top quality brands of protective, tactical and specialized products for police, emergency, military, and security professionals. As technology evolves, we are constantly keeping our product lines updated with the products that offer you the best protection & security.
All our products are suitable for use by:
• Police • Law Enforcement • K9 Units • Security • Loss Prevention • Fire • EMS • Search & Rescue • Military • Retail Security •
ONLINE STORE ORDERING DETAILS & POLICIES
- Payments - all orders on this site are processed through our office and customers will recieve phone/email order confirmation.
- Orders placed on the UT website can be shipped with either UPS or Canada Post.
- Privacy & Security - all information collected on this website is for the use of Urban Tactical only and will not be shared, sold, or exchanged with other parties.
- You may place your order by phone, mail, fax, or on-line. When placing your order, please specify product number, item, and quantity. When product is offered in more than one color, please specify your choice.
- Please allow for a 10% over or under shipment on custom printed products.
- Minimum Order is $25.00
- Please try on your boots or shoes indoors and with the sock you intend to wear before going outside. Once the tags are removed and there is any sign of wear on the shoes/boots they will not be accepted for a return. Fit is not considered a warranty defect by Urban Tactical or its vendors.
- Phone Order. If you place your order by phone and intend to send a confirming purchase order, be sure it is clearly marked “CONFIRMING” to eliminate duplicate shipment of order.
- Office Hours are 8:00 AM - 5:00 PM Mon-Fri Central Time
- CSS Ltd. ships stock materials within 24 hours, except in case of unplanned stock depletions.
- Orders are shipped F.O.B. WPG,MB, or point of origin.
- Shipping charges are prepaid and included in the invoice.
- CSS Ltd. ships the most economical way, unless customer specifies differently.
- CSS Ltd. must be notified of any shipping discrepancies within 30 days of reciept of order.
- Please inquire for exact delivery dates on out of stock items.
TERMS OF SALE
Terms are Net 30 days from invoice date for open account customers. If you do not have established credit with CSS Ltd., we ask that you provide two trade references and the name and address of your bank with your initial order. Visa and Mastercard are accepted.
Prior authorization from CSS Ltd. on all returned merchandise is required. This is to assure proper credit or refund.
All returned shipments should be prepaid.
Returned merchandise is subject to a 20% restocking fee.
No returns on personalized or customized items.
Return to: CSS Ltd.
891 Century Street, Unit A
Winnipeg, MB R3H 0M3
Need larger quantities? Need different sizes? Call us and we will get back with a competitive price quote. If you are having trouble finding a product, we will find it for you at an affordable price. Give us a chance to work for you. You’ll be glad you did!